Privacy policy

By visiting our website, you agree to the following privacy policy.

General information

We are committed to communicating with you in a professional manner and to protecting your confidential information. We use the information you provide (for example: your name, address, telephone number, e-mail, agreement to receive our newsletter, service offers, etc.) to contact you and to share information about our products with you. We will not share your information with third parties outside our organization, except as necessary to fulfill your request. Our company does not sell, process or rent your personal information to others.

Unless you refuse in writing, we will send you information about our company or our services. If you subscribe to our newsletter, you can unsubscribe at any time, either by using the unsubscribe link in the newsletter e-mails, or by contacting us via the e-mail address indicated on our site.

Please contact us to correct or update your information at any time.

Login and cookies

When you browse our website, the following information about your visit is collected and stored: the Internet Protocol (IP) address of the computer (a number automatically assigned to your computer when you access the Internet); the domain from which you access the Internet (for example: google.com), the address of the website from which you came to our site (for example: www.google.com, if you access our website by clicking on a link in the Google search engine); The date and time you arrived and how long you spent on our site; The name and version of your computer’s operating system and browser Example: Windows 7 / Internet Explorer 8.0; The pages you visited.

We also use “cookies” on our site. A cookie is a piece of data stored in the visitor’s browser to help us determine site usage and traffic sources, improve access to our site and identify repeat visitors.

The links

Our website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites.

Comments

When visitors leave comments on the site, we collect the data displayed in the comment form, as well as the visitor’s IP address and the browser’s user agent string to facilitate spam detection.

An anonymized string created from your e-mail address (also known as a hash) can be provided to the Gravatar service to see if you use it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo is publicly visible next to your comment.

Media

If you download images from the website, you should avoid downloading images with embedded location data (EXIF GPS). Visitors to the website can download and extract all image location data from the website.

Cookies

If you leave a comment on our site, you can choose to save your name, e-mail address and website in cookies. These are for your convenience so that you don’t have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine whether your browser accepts cookies. This cookie contains no personal data and is deleted when you close your browser.

When you log in, we will also set several cookies to record your connection information and your screen display choices. Connection cookies last two days, and screen option cookies last one year. If you select “Remember me”, your connection will persist for two weeks. If you log out of your account, the login cookies will be deleted.

If you modify or publish an article, an additional cookie will be stored in your browser. This cookie contains no personal data and simply indicates the publication ID of the article you have just edited. It expires after 1 day.

Embedded content from other websites

Other articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content on other websites behaves in exactly the same way as if the visitor had visited the other website.

These websites may collect data about you, use cookies, integrate additional third-party tracking and monitor your interaction with this integrated content, including tracking your interaction with integrated content if you have an account and are logged in to this website.

With whom we share your data

If you request a password reset, your IP address will be included in the reset e-mail.

How long do we keep your data

If you leave a comment, the comment and its metadata are kept indefinitely. This allows us to automatically recognize and approve all follow-up comments instead of keeping them in a moderation queue.

For users who register on our website (where applicable), we also store the personal information they provide in their user profile. All users can view, modify or delete their personal information at any time (except that they cannot change their username). Website administrators can also view and modify this information.

What rights do you have to your data?

If you have an account on this site, or have left comments, you may request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also ask us to delete any personal data we hold about you. This does not include data that we are obliged to retain for administrative, legal or security purposes.

Where your data is sent

Visitor comments can be checked by an automated spam detection service.

Litespeed

This site uses caching to facilitate faster response times and a better user experience. Caching potentially stores a copy of every web page displayed on this site. All cache files are temporary and are never accessible to a third party, unless required to obtain technical support from the cache extension provider. Cache files expire according to a schedule set by the site administrator, but can easily be purged by the administrator before their natural expiration, if necessary.Please see https://quic.cloud/privacy-policy/ for more details.

Complianz

This website uses Privacy Suite for WordPress from Complianz to collect and store consent based on browser and device. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For further information, please consult the Complianz privacy statement.

Jetpack Stats

Data used: IP address, WordPress.com user ID (if logged in), WordPress.com user name (if logged in), user agent, visiting URL, referring URL, event timestamp, browser language, country code. Important: The site owner has no access to any of this information via this feature. For example, a site owner can see that a specific publication has been viewed 285 times, but cannot see which specific users/accounts have viewed that publication. Statistics logs – containing visitors’ IP addresses and WordPress.com usernames (if available) – are kept by Automattic for 28 days and are used for the sole purpose of powering this feature.

Activity followed : views of publications and pages, video playback (if videos are hosted by WordPress.com), clicks on outbound links, referring URLs and search engine terms, and country. When enabled, Jetpack also tracks performance on every page load that includes the JavaScript file used to track statistics. This is exclusively for tracking overall performance on Jetpack sites to ensure that our plugin and code do not cause performance problems. This includes monitoring page load times and resource load times (image files, JavaScript files, CSS files, etc.). The site owner has the option of forcing this functionality to respect visitors’ DNT parameters. By default, DNT is not currently honored.

WPML

WPML uses cookies to identify the visitor’s current language, the language last visited and the language of connected users.

While you’re using the plugin, WPML will share site data via the installer. No user data will be shared.

WPML Media Translation will send the e-mail address and name of each designated manager and translator as well as the content itself to Advanced Translation Editor and the translation services used.

WPML Translation Management will send the e-mail address and name of each designated manager and translator, as well as the content itself, to Advanced Translation Editor and the translation services used.

WPML String Translation will send all strings to WPML’s advanced translation editor and to the translation services used.

Woocommerce

We collect information when you place an order in our store.

What we collect and store

During your visit to the site, we track :

Products you’ve seen: for example, to display products you’ve recently viewed

Location, IP address and browser type: we use them to estimate taxes and shipping costs.

Delivery address: we’ll ask you to enter this to estimate shipping costs before you place your order, and to send the order to you!

We use cookies to track the contents of your shopping cart while you are browsing our site.

When you purchase on our website, we will ask you to provide information including your name, billing address, delivery address, e-mail, telephone number, payment/credit card details and possibly account details such as login and password. This information will be used for :

  • Sending information about your account and order
  • Respond to requests, including refunds and complaints
  • Payment processing and fraud prevention
  • Set up your account for our store
  • Comply with any legal obligation, such as tax calculation
  • Improve our store offers
  • Send you marketing messages, if you choose to receive them

If you create an account, we store your name, address, e-mail, and phone number, which will be used to pre-fill the order validation for future orders.

We generally store your information for as long as we need it for the purposes for which we collect and use it, and we are under no legal obligation to continue to do so. For example, we store order information for 10 years for tax and accounting purposes. This includes your name, e-mail and billing and shipping addresses.

We also store comments or notices, if you choose to send them.

Who in our team has access to the data

Members of our team have access to the information you provide. For example, store administrators and managers have access to :

  • Order information such as what was purchased, when and where it should be sent, and
  • Customer information such as your name, e-mail and billing and delivery information.

Our team has access to this information to process orders, process refunds and assist you.

What we share with others

We share data with third parties who help us manage our orders and store services; for example – Stripe to process online payments.

Payments

We accept payments via Stripe. When processing payments, some of your data will be transmitted to Stripe, including information required to process or support the payment, such as purchase total and billing information.

Please see Stripe’s privacy policy for more details.

Shipping and taxes

Data used : For payments with PayPal or Stripe: purchase total, currency, billing information. For taxes: value of goods in basket, value of shipment, destination address. For payment rates: destination address, product IDs, dimensions, weight and quantities. For shipping labels: the customer’s name and address, as well as the dimensions, weight and quantities of the products purchased.

Synchronized data (?): For payments, we send the customer’s purchase total, currency and billing information to the relevant payment processor. Please consult the privacy policy of the third party concerned(Stripe Privacy Policy and PayPal Privacy Policy) for more details. For automated taxes, we send the value of the goods in the basket, the value of the shipment and the destination address to TaxJar. Please consult the TaxJar privacy policy for more details on how they handle this information. For payment rates, we send the destination zip code as well as the dimensions, weight and quantities of the product purchased to the carrier directly or via EasyPost, depending on the service used. For shipping labels, we send to EasyPost the customer’s name and address, as well as the dimensions, weight and quantities of the products purchased. We also store purchased shipping labels on our server for easy reprinting and support requests.

WooCommerce Multilingual & Multicurrency

WooCommerce Multilingual & Multidevise uses cookies to optimize cart information analysis and language management across different domains, facilitating data transfer. These cookies are also used to determine customers’ language and currency preferences when placing orders and to specify the currency used in WooCommerce reports. In addition, WooCommerce Multilingual enriches these reports with detailed information about the specific currency.

YITH WooCommerce Ajax Search Premium

When you type a keyword into the search form, the following information will be stored:

Your customer ID and the query strings you enter in the search form.

We will use this information for purposes such as :

Follow the query chain to perform search analyses and show you the chronology of your searches.

We generally retain information about you for as long as we need it for the purposes for which we collect and use it, and for as long as we are not legally obliged to continue to retain it.

Google Listings & Ads

By using this extension, you may store personal data or share data with an external service. Learn more about the data Google collects and what you might want to include in your privacy policy.

Microsoft Clarity

We improve our products and advertising by using Microsoft Clarity to see how you use our Web site. By using our site, you agree that we and Microsoft may collect and use this data.

We work in partnership with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our Web site through behavioral metrics, heat maps and session replay in order to improve and market our products/services. Website usage data is captured using proprietary and third-party cookies and other tracking technologies to determine product/service popularity and online activity. We also use this information for site optimization, fraud/security and advertising purposes. For more information on how Microsoft collects and uses your data, see theMicrosoft Privacy Statement.